SCORM Cloud experienced a notice incident on February 8, 2023 affecting SCORM Cloud API, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 08, 2023, 04:10 PM UTC
We have identified an issue that may be causing an elevated number of "Invalid more token" error responses. A fix has been implemented and we are currently monitoring the situation. Any customers noticing an elevated number of these error responses are advised to retry their API calls. If this call happened as part of an automated data extraction process, the process may need to be restarted.
- resolved Feb 08, 2023, 04:19 PM UTC
The issue has been resolved. If you are still receiving an "Invalid more token" error response, you will need to remake the original API call that led to using a "more" token as your current one may no longer work. If you are still running into issues after trying the above steps, please contact us at [email protected]