SCORM Cloud incident

Slow Response Time

Minor Resolved View vendor source →

SCORM Cloud experienced a minor incident on July 20, 2023 affecting SCORM Cloud Website and SCORM Cloud API, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 02:01 PM UTC
Resolved
Jul 20, 2023, 03:25 PM UTC
Duration
1h 23m
Detected by Pingoru
Jul 20, 2023, 02:01 PM UTC

Affected components

SCORM Cloud WebsiteSCORM Cloud API

Update timeline

  1. investigating Jul 20, 2023, 02:01 PM UTC

    We're experiencing performance issues that are resulting in slow response times and are actively looking into the issue.

  2. investigating Jul 20, 2023, 02:30 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 20, 2023, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 20, 2023, 03:25 PM UTC

    This incident has been resolved.