SCORM Cloud incident

Registration Postback Service Interruption

Major Resolved View vendor source →

SCORM Cloud experienced a major incident on December 18, 2023 affecting SCORM Cloud API, lasting 6h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2023, 02:47 PM UTC
Resolved
Dec 18, 2023, 09:02 PM UTC
Duration
6h 14m
Detected by Pingoru
Dec 18, 2023, 02:47 PM UTC

Affected components

SCORM Cloud API

Update timeline

  1. identified Dec 18, 2023, 02:47 PM UTC

    The issue has been identified and a fix is being implemented. Any postbacks queued over the affected period will be retried once the issue is fully resolved.

  2. monitoring Dec 18, 2023, 03:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2023, 09:02 PM UTC

    This incident has been resolved.