SCORM Cloud experienced a major incident on January 16, 2019 affecting SCORM Cloud API, lasting 12h 15m. The incident has been resolved; the full update timeline is below.
Affected components
SCORM Cloud API
Update timeline
- investigating Jan 16, 2019, 03:44 PM UTC
Statement Forwarding processing is not currently occurring. We are actively investigating this issue.
- monitoring Jan 16, 2019, 07:19 PM UTC
We have identified the changes that caused statement forwarding to halt, and have put in a fix. We will continue to monitor statement forwarding until we feel certain the problem is resolved.
- resolved Jan 17, 2019, 03:59 AM UTC
This issue has been resolved. In the coming days we will add additional monitoring and updates to improve the resiliency of our statement forwarding service.