Scorechain experienced a major incident on October 21, 2021, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 21, 2021, 08:52 AM UTC
We had to switch our BTC scoring to backup solution. We are investigating this issue.
- monitoring Oct 21, 2021, 09:01 AM UTC
The root cause have been identified. The situation is now back to normal. We continue to monitor this issue.
- resolved Oct 21, 2021, 11:21 AM UTC
We kept our system under close monitoring. Everything is working properly again, without any degradation of service. We can now close the incident.