Scorechain incident

Service Disruption - Network Outage

Critical Resolved View vendor source →

Scorechain experienced a critical incident on April 18, 2023 affecting www.scorechain.com, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2023, 11:17 AM UTC
Resolved
Apr 18, 2023, 11:53 AM UTC
Duration
35m
Detected by Pingoru
Apr 18, 2023, 11:17 AM UTC

Affected components

www.scorechain.com

Update timeline

  1. investigating Apr 18, 2023, 11:17 AM UTC

    Our main hosting provider is currently experiencing a network outage, causing a temporary disruption in our service. We sincerely apologize for any inconvenience this may cause and assure you we are monitoring the situation closely. Our team is working diligently with the hosting provider to resolve the issue as quickly as possible. We will send updates on the progress and appreciate your patience during this time. For any concerns or questions, please contact our support team.

  2. resolved Apr 18, 2023, 11:53 AM UTC

    The network outage affecting our main hosting provider has been resolved, and our services are now fully restored. Everything should be working as expected. We apologize for any inconvenience this disruption may have caused and appreciate your patience and understanding during this time.