Scorechain incident

Network outage

Critical Resolved View vendor source →

Scorechain experienced a critical incident on July 25, 2023 affecting API and application, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2023, 11:24 AM UTC
Resolved
Jul 25, 2023, 12:10 PM UTC
Duration
46m
Detected by Pingoru
Jul 25, 2023, 11:24 AM UTC

Affected components

API and application

Update timeline

  1. investigating Jul 25, 2023, 11:24 AM UTC

    Our main hosting provider is facing a significant network outage. You can experience a slow or unresponsive platform and error codes with the API. We will keep you posted on any updates, thank you for your patience.

  2. monitoring Jul 25, 2023, 11:44 AM UTC

    Network is stable again, we are monitoring actively the situation.

  3. resolved Jul 25, 2023, 12:10 PM UTC

    Network is stable and every component is now restored. Thank you for your patience.