Scorechain experienced a major incident on February 24, 2025 affecting API and application, lasting 4h 23m. The incident has been resolved; the full update timeline is below.
Affected components
API and application
Update timeline
- monitoring Feb 24, 2025, 03:37 PM UTC
Dear customers, We identified an issue causing slowness in our API, impacting performance for some users. Our team has implemented a fix, and we are actively monitoring the results to ensure full resolution. We appreciate your patience and will provide further updates if necessary. If you continue to experience issues, please reach out to our support team. Thank you for your understanding.
- resolved Feb 24, 2025, 08:01 PM UTC
This incident has been resolved.