Scorechain incident

Platform slowness

Minor Resolved View vendor source →

Scorechain experienced a minor incident on March 3, 2025 affecting API and application, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 08:37 AM UTC
Resolved
Mar 03, 2025, 11:56 AM UTC
Duration
3h 18m
Detected by Pingoru
Mar 03, 2025, 08:37 AM UTC

Affected components

API and application

Update timeline

  1. investigating Mar 03, 2025, 08:37 AM UTC

    We are currently investigating slowness in the platform and API.

  2. identified Mar 03, 2025, 09:05 AM UTC

    A recently deployed data importer has been identified as the cause and has been shut down to mitigate the issue. We are now working on a fix for the data importer.

  3. monitoring Mar 03, 2025, 09:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 03, 2025, 11:56 AM UTC

    This incident has been resolved.