SchoolData.net incident

Outage

Major Resolved View vendor source →

SchoolData.net experienced a major incident on April 5, 2018, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2018, 06:56 PM UTC
Resolved
Apr 05, 2018, 10:40 PM UTC
Duration
3h 44m
Detected by Pingoru
Apr 05, 2018, 06:56 PM UTC

Update timeline

  1. investigating Apr 05, 2018, 06:56 PM UTC

    We have currently placed all sites into maintenance mode while we investigate issues with some of our servers. We will update as soon as possible.

  2. investigating Apr 05, 2018, 07:20 PM UTC

    We have re-enabled application access while we review log information.

  3. investigating Apr 05, 2018, 07:55 PM UTC

    Unfortunately, we have put applications back into maintenance mode while we continue to investigate.

  4. investigating Apr 05, 2018, 09:00 PM UTC

    We are currently performing hardware maintenance on our servers.

  5. resolved Apr 05, 2018, 10:40 PM UTC

    Please see the newest status update for more information.