SchoolData.net incident

Application Slowdowns

Notice Resolved View vendor source →

SchoolData.net experienced a notice incident on November 28, 2018, lasting 4d 20h. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2018, 09:32 PM UTC
Resolved
Dec 03, 2018, 05:38 PM UTC
Duration
4d 20h
Detected by Pingoru
Nov 28, 2018, 09:32 PM UTC

Update timeline

  1. investigating Nov 28, 2018, 09:32 PM UTC

    We are aware of and are currently investigating slowdowns in our applications.

  2. investigating Nov 29, 2018, 05:07 PM UTC

    We have identified some areas of improvement and have applied fixes accordingly. We are still working to find as many opportunities for improvement as we can.

  3. identified Dec 01, 2018, 02:59 AM UTC

    Additional enhancements have been made. We are finalizing our improvements at this time.

  4. monitoring Dec 03, 2018, 03:07 AM UTC

    We have added many improvements over multiple areas of our systems to increase speed during times of high user traffic. We are monitoring for any issues over the next week.

  5. resolved Dec 03, 2018, 05:38 PM UTC

    Although we are marking this as resolved, we are continuing to monitor all systems and make any necessary improvements. If you encounter any persistent application slowdown, please contact us at [email protected] or 509-688-9536.