SchoolData.net incident

Assessment score uploading

Minor Resolved View vendor source →

SchoolData.net experienced a minor incident on May 1, 2017, lasting 19h 49m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2017, 09:27 PM UTC
Resolved
May 02, 2017, 05:17 PM UTC
Duration
19h 49m
Detected by Pingoru
May 01, 2017, 09:27 PM UTC

Update timeline

  1. investigating May 01, 2017, 09:27 PM UTC

    We are currently looking into issues with both manual and automated score uploads in our Admin application and Homeroom Assessments widget. If your upload does not complete or indicate that it has started, do not re-upload at this time. If you have time-sensitive scores that you need loaded immediately, please contact [email protected] to get in touch with your customer service representative.

  2. resolved May 02, 2017, 05:17 PM UTC

    Manual assessment score uploading is operational from the Admin and Homeroom Assessments widget. When uploading scores, please ensure that the number of rows in the file are correct and to remove excess rows.