SchoolAI incident

Problems with onboarding form for new users

Notice Resolved View vendor source →

SchoolAI experienced a notice incident on September 25, 2024 affecting Frontend and Web Application, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 03:21 PM UTC
Resolved
Sep 25, 2024, 07:53 PM UTC
Duration
4h 31m
Detected by Pingoru
Sep 25, 2024, 03:21 PM UTC

Affected components

FrontendWeb Application

Update timeline

  1. identified Sep 25, 2024, 03:21 PM UTC

    Users are getting stuck on "Please complete your profile" window. We've identified the problem and are working on a fix.

  2. resolved Sep 25, 2024, 07:53 PM UTC

    This incident has been resolved.