SchoolAI incident

Some users are unable to log in

Notice Resolved View vendor source →

SchoolAI experienced a notice incident on October 12, 2024 affecting Web Application, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2024, 12:27 AM UTC
Resolved
Oct 12, 2024, 12:33 AM UTC
Duration
6m
Detected by Pingoru
Oct 12, 2024, 12:27 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Oct 12, 2024, 12:27 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 12, 2024, 12:33 AM UTC

    A database schema changed temporarily prevented users from logging in, but the change has rolled out and users can log in again.