SchoolAI experienced a major incident on October 22, 2024 affecting Frontend and Infrastructure and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
FrontendInfrastructureWeb ApplicationData Processing: Background Tasks
Update timeline
- investigating Oct 22, 2024, 06:56 PM UTC
Application is experiencing slowness and 502 errors. We're looking into the issue.
- monitoring Oct 22, 2024, 07:21 PM UTC
Our cloud hosting provider is experiencing some intermittent issues, which is causing our app to perform abnormally. We've monitoring the situation as they work to resolve it.
- resolved Oct 22, 2024, 08:12 PM UTC
This incident has been resolved.