SchoolAI experienced a major incident on December 12, 2024 affecting Infrastructure and Data Processing: Background Tasks, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
InfrastructureData Processing: Background Tasks
Update timeline
- identified Dec 12, 2024, 12:07 AM UTC
Our hosted model provider is currently experiencing an outage. As a result, the majority of our AI-enabled tooling is currently unavailable. We are closely monitoring the situation.
- resolved Dec 12, 2024, 03:18 AM UTC
This incident has been resolved.