School Cloud Systems incident

Parents Evening: Unable to update classes via sync or manual import

Minor Resolved View vendor source →

School Cloud Systems experienced a minor incident on January 15, 2021, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2021, 04:45 PM UTC
Resolved
Jan 15, 2021, 05:22 PM UTC
Duration
37m
Detected by Pingoru
Jan 15, 2021, 04:45 PM UTC

Update timeline

  1. resolved Jan 19, 2021, 01:58 PM UTC

    We were alerted to an issue updating the classes via a sync or manual import at 4:45pm. We identified the cause at 5:10pm and resolved the issue by 5:22pm.