School Cloud Systems incident

Parents Evening: access to SchoolCloud Parents Evening

Minor Resolved View vendor source →

School Cloud Systems experienced a minor incident on March 29, 2021 affecting Web App, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2021, 03:36 PM UTC
Resolved
Mar 29, 2021, 03:55 PM UTC
Duration
18m
Detected by Pingoru
Mar 29, 2021, 03:36 PM UTC

Affected components

Web App

Update timeline

  1. investigating Mar 29, 2021, 03:36 PM UTC

    We are currently detecting high traffic on SchoolCloud Parents Evening and are investigating.

  2. identified Mar 29, 2021, 03:48 PM UTC

    We have identified the issue and are currently working on a fix. We will update within the next 10 minutes.

  3. resolved Mar 29, 2021, 03:55 PM UTC

    This incident has been resolved.