School Cloud Systems incident

Problems running some syncs with school management information systems.

Notice Resolved View vendor source →

School Cloud Systems experienced a notice incident on March 15, 2022 affecting Web App and Web App, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2022, 10:36 AM UTC
Resolved
Mar 15, 2022, 10:40 AM UTC
Duration
3m
Detected by Pingoru
Mar 15, 2022, 10:36 AM UTC

Affected components

Web AppWeb App

Update timeline

  1. investigating Mar 15, 2022, 10:36 AM UTC

    We are investigating reports that some schools' attempts to update their data from their management systems are timing out and failing. Note that this does not affect the operation of evenings or events themselves, only the updating of data.

  2. resolved Mar 15, 2022, 10:40 AM UTC

    This issue has now been resolved and all syncs are running as expected.