School Cloud Systems incident

Parents Meeting - Bromcom Sync

Major Resolved View vendor source →

School Cloud Systems experienced a major incident on September 18, 2023 affecting Web App, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 09:34 AM UTC
Resolved
Sep 18, 2023, 12:12 PM UTC
Duration
2h 37m
Detected by Pingoru
Sep 18, 2023, 09:34 AM UTC

Affected components

Web App

Update timeline

  1. identified Sep 18, 2023, 09:34 AM UTC

    We have identified an issue with MIS sync between Bromcom MIS and Parents Meeting. This is being worked on and we hope to have a resolution shortly. Apologies for any inconvenience that is may be causing you

  2. resolved Sep 18, 2023, 12:12 PM UTC

    All issues regarding MIS sync with Bromcom MIS and Parents Meeting have now been resolved. Apologies for any inconvenience that this may have caused you