SchemeServe incident
Intermittent Service Disruptions - Cloudflare
SchemeServe experienced a critical incident on November 18, 2025 affecting 🎩 SchemeServe, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 11:43 AM UTC
We’re currently experiencing intermittent service disruptions due to Cloudflare issues. Our team is monitoring closely and will update as soon as possible
- investigating Nov 18, 2025, 11:54 AM UTC
Cloudflare are currently experiencing global network issues, which are affecting services across the internet. This may cause intermittent disruption. We’re monitoring the situation and will provide updates as Cloudflare restores normal service.
- monitoring Nov 18, 2025, 02:19 PM UTC
Unfortunately, Cloudflare continue to experience global network issues, affecting significant parts of the internet and including services such as AWS, PayPal, Visa, BT & Sage. Thank you for your patience - whilst this issue is unfortunately beyond SchemeServe's control, we will keep you informed as we are monitoring the situation closely.
- resolved Nov 18, 2025, 03:02 PM UTC
Cloudflare have resolved the global network issue. Services are now fully restored and operating normally. Thank you for your patience.
- postmortem Nov 19, 2025, 01:31 PM UTC
On 18 November 2025, a global network incident at Cloudflare caused a service outage across multiple platforms, including SchemeServe. The root cause was a permissions-related configuration change that triggered propagation of an oversized data file, leading to widespread HTTP 5xx errors. We sincerely apologise for the disruption. Normal service has now been fully restored, and Cloudflare has published a full incident report at: [Cloudflare blog](https://blog.cloudflare.com/18-november-2025-outage/?utm_source=chatgpt.com). We are reviewing our continuity and monitoring measures to minimise the risk of similar external-dependency issues in future.