SchemeServe experienced a minor incident on January 11, 2022 affecting 🎩 SchemeServe and 🔗 SchemeServe API, lasting 4h 33m. The incident has been resolved; the full update timeline is below.
Affected components
🎩 SchemeServe🔗 SchemeServe API
Update timeline
- investigating Jan 11, 2022, 04:34 PM UTC
We are currently investigating an issue that affected the login and refresh of access tokens within SchemeServe that caused increased load times and timeouts on page loads.
- monitoring Jan 11, 2022, 05:47 PM UTC
The cause of the slowdown has been identified in the authentication refresh and remediation has been applied, we are instantly seeing response times returning to normal for all services. We will continue to monitor SchemeServe over this issue.
- resolved Jan 11, 2022, 09:07 PM UTC
This incident has been resolved.