SchemeServe incident

SchemeServe slow loading

Minor Resolved View vendor source →

SchemeServe experienced a minor incident on August 26, 2022 affecting 🎩 SchemeServe, lasting 3d 11h. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2022, 11:32 AM UTC
Resolved
Aug 29, 2022, 10:40 PM UTC
Duration
3d 11h
Detected by Pingoru
Aug 26, 2022, 11:32 AM UTC

Affected components

🎩 SchemeServe

Update timeline

  1. investigating Aug 26, 2022, 11:32 AM UTC

    We are currently investigating reports from some clients of slow loading speeds.

  2. identified Aug 26, 2022, 01:33 PM UTC

    The issue has been identified as an increased load of the servers due to an issue filtering by client when searching cases.

  3. resolved Aug 29, 2022, 10:40 PM UTC

    This incident has been resolved.