SchemeServe incident

Multi-Factor Authentication

Notice Resolved View vendor source →

SchemeServe experienced a notice incident on August 2, 2023 affecting 🎩 SchemeServe, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 08:40 AM UTC
Resolved
Aug 07, 2023, 07:53 AM UTC
Duration
4d 23h
Detected by Pingoru
Aug 02, 2023, 08:40 AM UTC

Affected components

🎩 SchemeServe

Update timeline

  1. monitoring Aug 02, 2023, 08:40 AM UTC

    Multi-Factor Authentication (MFA) has now been rolled out across SchemeServe as a requirement for all main site users, and optionally for agent & broker users. Remember, the next time you log in you will be required to select a preferred authentication method, either through SMS or email. If SMS is selected, you'll need to enter a mobile number in your user settings. If the email option is selected, an email address will need to be entered. You won't recieve an email or a code this time, but each time you log in in future a code will be sent to the chosen phone number or email address, which will be valid for 5 minutes. You'll need to enter this code in addition to your username and password in order to log in. For more information click here.

  2. resolved Aug 07, 2023, 07:53 AM UTC

    This incident has been resolved.