SchemeServe experienced a minor incident on September 13, 2023 affecting 🎩 SchemeServe, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
🎩 SchemeServe
Update timeline
- investigating Sep 13, 2023, 09:28 AM UTC
Some users are reporting that SMS codes for MFA are not currently being recieved. To access SchemeServe whilst we resolve this issue, please ask your site administrator to temporarily change your MFA method to Email, or contact our Obsessive Support team for assistance.
- identified Sep 13, 2023, 09:37 AM UTC
The issue has been identified and we are currently working on a resolution
- resolved Sep 13, 2023, 09:50 AM UTC
The issue has been resolved and users can use SMS as an MFA login successfully again