SchemeServe incident

Some users intermittently returned to login screen

Major Resolved View vendor source →

SchemeServe experienced a major incident on February 13, 2024 affecting 🎩 SchemeServe and 🔗 SchemeServe API and 1 more component, lasting 19h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2024, 04:53 PM UTC
Resolved
Feb 14, 2024, 12:24 PM UTC
Duration
19h 30m
Detected by Pingoru
Feb 13, 2024, 04:53 PM UTC

Affected components

🎩 SchemeServe🔗 SchemeServe API🔗 Legacy API

Update timeline

  1. investigating Feb 13, 2024, 04:53 PM UTC

    We are are aware of an issue where some users are intermittently being returned to the login screen. This is being investigated as a matter of urgency, for further updates please see https://status.schemeserve.com/

  2. investigating Feb 13, 2024, 04:55 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 14, 2024, 12:24 PM UTC

    This incident has been resolved.