SchemeServe experienced a major incident on January 25, 2023 affecting 🎩 SchemeServe and 🔗 SchemeServe API and 1 more component, lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 25, 2023, 08:01 AM UTC
We are currently experiencing intermittent connectivity issues with SchemeServe. We are investigating the issue and will update you with more details in due course.
- investigating Jan 25, 2023, 08:15 AM UTC
We are continuing to investigate this issue.
- identified Jan 25, 2023, 08:46 AM UTC
The issue has been identified as a networking issue at our hosting data centre. The issue is being actively investigated and we will provide an update as soon as we have more information.
- monitoring Jan 25, 2023, 10:40 AM UTC
The issue has been patched at our data centre and SchemeServe has returned to normal service. We will continue to monitor the situation to ensure that no further issues are encountered
- resolved Jan 25, 2023, 11:25 AM UTC
This incident has been resolved.