SchemeServe incident

Intermittent timeout errors for some users

Major Resolved View vendor source →

SchemeServe experienced a major incident on August 19, 2024 affecting 🎩 SchemeServe and 💬 Quotation journey and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2024, 03:46 PM UTC
Resolved
Aug 20, 2024, 03:56 PM UTC
Duration
1d
Detected by Pingoru
Aug 19, 2024, 03:46 PM UTC

Affected components

🎩 SchemeServe💬 Quotation journey📈 Reports

Update timeline

  1. investigating Aug 19, 2024, 03:46 PM UTC

    We are aware of an issue where some users are experiencing intermittent timeout errors, 2FA delays, or being returned to the login screen. This is being investigated as a matter of urgency, for further updates please see https://status.schemeserve.com/

  2. resolved Aug 20, 2024, 03:56 PM UTC

    This incident has been resolved.