Schedulehead experienced a minor incident on August 11, 2019 affecting Web Services and Mobile App Services and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 14, 2019, 05:19 PM UTC
Our primary SMS text provider is experiencing issues causing delayed text messages to Singapore. Messages sent to and received from Singapore carriers are experiencing approximately a 10 minute delay. Our provider is aware of and addressing the issue. We will update the status with more information as it becomes available.
- monitoring Sep 14, 2019, 05:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2019, 05:22 PM UTC
Our provider has resolved the issue causing delayed texting to Singapore, and all messages that were previously delayed are now marked as delivered. Thank you for your patience.