Scale SERP incident

Intermittent connectivity issues

Minor Resolved View vendor source →

Scale SERP experienced a minor incident on October 25, 2021 affecting API, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2021, 11:01 AM UTC
Resolved
Oct 25, 2021, 11:42 AM UTC
Duration
40m
Detected by Pingoru
Oct 25, 2021, 11:01 AM UTC

Affected components

API

Update timeline

  1. investigating Oct 25, 2021, 11:01 AM UTC

    We are investigating an intermittent connectivity issue causing requests to the API endpoints to time out.

  2. monitoring Oct 25, 2021, 11:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 25, 2021, 11:42 AM UTC

    This incident has been resolved.