Scale SERP incident

Google Shopping server errors (non-API related)

Notice Resolved View vendor source →

Scale SERP experienced a notice incident on February 4, 2022, lasting 12h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2022, 09:21 PM UTC
Resolved
Feb 05, 2022, 09:24 AM UTC
Duration
12h 3m
Detected by Pingoru
Feb 04, 2022, 09:21 PM UTC

Update timeline

  1. identified Feb 04, 2022, 09:21 PM UTC

    We are seeing Google Shopping returning "server error" responses (unrelated to the API, and re-creatable outside of the API). We suggest pausing your Google Shopping requests until the Google site is stable. We will provide updates here when we see Google Shopping returning to stable service.

  2. monitoring Feb 04, 2022, 09:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2022, 09:24 AM UTC

    This incident has been resolved.