Scale SERP incident

Sporadic error responses from /search endpoint

Notice Resolved View vendor source →

Scale SERP experienced a notice incident on February 17, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2022, 09:00 AM UTC
Resolved
Feb 17, 2022, 08:30 AM UTC
Duration
—
Detected by Pingoru
Feb 17, 2022, 09:00 AM UTC

Update timeline

  1. resolved Feb 17, 2022, 09:00 AM UTC

    For a period of approximately 5 minutes starting 0830 UTC the /search endpoint was sporadically returning HTTP error codes. This was due to a router misconfiguration in one of our core DC locations. The issue is now resolved and we apologise for any disruption to your workflow during this time.