Scale SERP experienced a critical incident on February 22, 2023 affecting API, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Feb 22, 2023, 04:14 PM UTC
Currently our search service is experiencing a major outage. We are actively working to resolve the issue and will provide further updates as progress is made.
- monitoring Feb 22, 2023, 06:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 22, 2023, 07:44 PM UTC
Overall system health for search API has been restored. Please accept our apologies for any inconvenience this may have caused.