Scale AI incident

Platform Slow or Unresponsive

Critical Resolved View vendor source →

Scale AI experienced a critical incident on August 7, 2021 affecting API and Platform and 1 more component, lasting 12h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2021, 02:54 AM UTC
Resolved
Aug 07, 2021, 03:44 PM UTC
Duration
12h 49m
Detected by Pingoru
Aug 07, 2021, 02:54 AM UTC

Affected components

APIPlatformWeb ApplicationQuality AssuranceDocument AI

Update timeline

  1. investigating Aug 07, 2021, 02:54 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 07, 2021, 05:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2021, 03:44 PM UTC

    This incident has been resolved.