Scale AI incident

Site down

Critical Resolved View vendor source →

Scale AI experienced a critical incident on October 13, 2021 affecting API and Platform and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2021, 11:40 PM UTC
Resolved
Oct 14, 2021, 12:21 AM UTC
Duration
41m
Detected by Pingoru
Oct 13, 2021, 11:40 PM UTC

Affected components

APIPlatformWeb ApplicationQuality AssuranceDocument AINucleus

Update timeline

  1. investigating Oct 13, 2021, 11:40 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 13, 2021, 11:41 PM UTC

    Site is not accessible around 3:55PM PST

  3. investigating Oct 13, 2021, 11:41 PM UTC

    We are investigating the issue.

  4. resolved Oct 14, 2021, 12:21 AM UTC

    This incident has been resolved at 4:56PM PST