Scale AI incident

Intermittent site errors

Major Resolved View vendor source →

Scale AI experienced a major incident on October 29, 2021 affecting API and Platform and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2021, 01:35 AM UTC
Resolved
Oct 29, 2021, 05:11 AM UTC
Duration
3h 35m
Detected by Pingoru
Oct 29, 2021, 01:35 AM UTC

Affected components

APIPlatformWeb ApplicationQuality AssuranceDocument AINucleus

Update timeline

  1. identified Oct 29, 2021, 01:35 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 29, 2021, 02:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 29, 2021, 02:15 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 29, 2021, 05:11 AM UTC

    This incident has been resolved.