Scale AI incident

Platform Slow or Unresponsive

Major Resolved View vendor source →

Scale AI experienced a major incident on November 13, 2021 affecting API and Platform and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2021, 12:15 AM UTC
Resolved
Nov 13, 2021, 01:00 AM UTC
Duration
45m
Detected by Pingoru
Nov 13, 2021, 12:15 AM UTC

Affected components

APIPlatformWeb ApplicationQuality AssuranceDocument AINucleus

Update timeline

  1. investigating Nov 13, 2021, 01:07 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 13, 2021, 01:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 13, 2021, 01:07 AM UTC

    This incident has been resolved.