Scale AI incident

Elevated error rates

Major Resolved View vendor source →

Scale AI experienced a major incident on December 15, 2021 affecting API and Platform and 1 more component, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 10:12 AM UTC
Resolved
Dec 15, 2021, 12:15 PM UTC
Duration
2h 2m
Detected by Pingoru
Dec 15, 2021, 10:12 AM UTC

Affected components

APIPlatformWeb ApplicationQuality AssuranceDocument AINucleus

Update timeline

  1. identified Dec 15, 2021, 10:12 AM UTC

    We are experiencing elevated error rates across the platform

  2. resolved Dec 15, 2021, 05:25 PM UTC

    This incident has been resolved.