Scale AI incident

Platform Slow or Unresponsive

Critical Resolved View vendor source →

Scale AI experienced a critical incident on February 28, 2022 affecting API and Platform and 1 more component, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2022, 07:00 PM UTC
Resolved
Feb 28, 2022, 10:49 PM UTC
Duration
3h 49m
Detected by Pingoru
Feb 28, 2022, 07:00 PM UTC

Affected components

APIPlatformWeb ApplicationQuality AssuranceDocument AINucleus

Update timeline

  1. investigating Feb 28, 2022, 08:45 PM UTC

    We are currently investigating this issue.

  2. identified Feb 28, 2022, 08:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 28, 2022, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 28, 2022, 10:49 PM UTC

    This incident has been resolved.