Scale AI incident

Platform Slow or Unresponsive

Major Resolved View vendor source →

Scale AI experienced a major incident on March 4, 2022 affecting Platform and Document AI, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2022, 10:00 PM UTC
Resolved
Mar 04, 2022, 11:52 PM UTC
Duration
1h 51m
Detected by Pingoru
Mar 04, 2022, 10:00 PM UTC

Affected components

PlatformDocument AI

Update timeline

  1. investigating Mar 04, 2022, 10:00 PM UTC

    We are currently investigating this issue.

  2. identified Mar 04, 2022, 10:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 04, 2022, 10:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 04, 2022, 11:51 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 04, 2022, 11:52 PM UTC

    This incident has been resolved.