Scale AI incident

Increased site latency & error rate

Critical Resolved View vendor source →

Scale AI experienced a critical incident on April 22, 2022 affecting API and Platform and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2022, 02:17 AM UTC
Resolved
Apr 22, 2022, 03:40 AM UTC
Duration
1h 22m
Detected by Pingoru
Apr 22, 2022, 02:17 AM UTC

Affected components

APIPlatformWeb ApplicationQuality AssuranceDocument AINucleus

Update timeline

  1. identified Apr 22, 2022, 02:17 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 22, 2022, 03:01 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 22, 2022, 03:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 22, 2022, 03:40 AM UTC

    This incident has been resolved.