Scale AI incident

Platform Slow or Unresponsive

Critical Resolved View vendor source →

Scale AI experienced a critical incident on May 21, 2022 affecting API and Platform and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2022, 12:50 AM UTC
Resolved
May 21, 2022, 01:39 AM UTC
Duration
49m
Detected by Pingoru
May 21, 2022, 12:50 AM UTC

Affected components

APIPlatformWeb ApplicationQuality AssuranceDocument AINucleus

Update timeline

  1. investigating May 21, 2022, 12:50 AM UTC

    We are currently investigating this issue.

  2. identified May 21, 2022, 01:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 21, 2022, 01:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 21, 2022, 01:39 AM UTC

    This incident has been resolved.