Scale AI incident

Platform slow or unresponsive

Major Resolved View vendor source →

Scale AI experienced a major incident on October 5, 2022 affecting API and Platform and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2022, 02:55 PM UTC
Resolved
Oct 05, 2022, 04:10 PM UTC
Duration
1h 14m
Detected by Pingoru
Oct 05, 2022, 02:55 PM UTC

Affected components

APIPlatformWeb ApplicationQuality AssuranceDocument AINucleus

Update timeline

  1. investigating Oct 05, 2022, 02:55 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 05, 2022, 03:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 05, 2022, 04:10 PM UTC

    This incident has been resolved.