Scale AI incident

ML Infrastructure Latency Issues

Critical Resolved View vendor source →

Scale AI experienced a critical incident on October 13, 2022 affecting Document AI, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 12:01 AM UTC
Resolved
Oct 13, 2022, 04:45 AM UTC
Duration
4h 44m
Detected by Pingoru
Oct 13, 2022, 12:01 AM UTC

Affected components

Document AI

Update timeline

  1. investigating Oct 13, 2022, 12:01 AM UTC

    We are currently investigating this issue.

  2. identified Oct 13, 2022, 02:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 13, 2022, 04:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2022, 04:45 AM UTC

    This incident has been resolved.