Scale AI incident

Degraded performance

Minor Resolved View vendor source →

Scale AI experienced a minor incident on November 10, 2022 affecting API and Platform and 1 more component, lasting 5h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2022, 01:38 PM UTC
Resolved
Nov 10, 2022, 07:01 PM UTC
Duration
5h 23m
Detected by Pingoru
Nov 10, 2022, 01:38 PM UTC

Affected components

APIPlatformWeb ApplicationQuality AssuranceDocument AINucleus

Update timeline

  1. investigating Nov 10, 2022, 01:38 PM UTC

    We are currently investigating an issue with our asynchronous jobs.

  2. monitoring Nov 10, 2022, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 10, 2022, 07:01 PM UTC

    This incident has been resolved.