Scale AI incident

Platform slow or unresponsive

Critical Resolved View vendor source →

Scale AI experienced a critical incident on December 1, 2022 affecting Platform, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2022, 08:42 AM UTC
Resolved
Dec 01, 2022, 12:27 PM UTC
Duration
3h 44m
Detected by Pingoru
Dec 01, 2022, 08:42 AM UTC

Affected components

Platform

Update timeline

  1. investigating Dec 01, 2022, 08:42 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 01, 2022, 11:41 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 01, 2022, 11:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 01, 2022, 12:13 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 01, 2022, 12:27 PM UTC

    This incident has been resolved.