Scale AI incident

Donovan Web Application Outage

Critical Resolved View vendor source →

Scale AI experienced a critical incident on November 20, 2023 affecting Commercial Web Application, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2023, 07:59 PM UTC
Resolved
Nov 20, 2023, 08:31 PM UTC
Duration
31m
Detected by Pingoru
Nov 20, 2023, 07:59 PM UTC

Affected components

Commercial Web Application

Update timeline

  1. investigating Nov 20, 2023, 07:59 PM UTC

    We are currently investigating an application issue. We will post updates shortly.

  2. monitoring Nov 20, 2023, 08:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2023, 08:31 PM UTC

    This incident has been resolved.