Scale AI incident

Nucleus Degraded Performance

Minor Resolved View vendor source →

Scale AI experienced a minor incident on March 19, 2024 affecting Nucleus, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 10:08 AM UTC
Resolved
Mar 19, 2024, 01:22 PM UTC
Duration
3h 13m
Detected by Pingoru
Mar 19, 2024, 10:08 AM UTC

Affected components

Nucleus

Update timeline

  1. investigating Mar 19, 2024, 10:08 AM UTC

    Nucleus and Data Engine is currently experiencing degraded performance. Pages and queries will take longer to respond than usual.

  2. monitoring Mar 19, 2024, 12:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2024, 01:22 PM UTC

    This incident has been resolved.