Scale AI incident

Degraded performance

Major Resolved View vendor source →

Scale AI experienced a major incident on January 6, 2025 affecting API and Platform and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2025, 07:34 PM UTC
Resolved
Jan 06, 2025, 10:11 PM UTC
Duration
2h 37m
Detected by Pingoru
Jan 06, 2025, 07:34 PM UTC

Affected components

APIPlatformWeb Application

Update timeline

  1. investigating Jan 06, 2025, 07:34 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 06, 2025, 07:40 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 06, 2025, 10:11 PM UTC

    This incident has been resolved.