Scalapay incident

Elevated Errors

Notice Resolved View vendor source →

Scalapay experienced a notice incident on February 13, 2024 affecting API and Customer Web Portal, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2024, 02:37 AM UTC
Resolved
Feb 13, 2024, 02:52 AM UTC
Duration
14m
Detected by Pingoru
Feb 13, 2024, 02:37 AM UTC

Affected components

APICustomer Web Portal

Update timeline

  1. investigating Feb 13, 2024, 02:37 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. monitoring Feb 13, 2024, 02:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 13, 2024, 02:52 AM UTC

    This incident has been resolved.